Presented By: Laurel Grisbach, RN, B.S.N., CPHRM, BETA Healthcare Group March 2018
Conducting a Threshold Investigation is one of the first steps for successful utilization of the Just Culture algorithm. Your approach to conducting the investigation can directly affect the amount and quality of information received. In this webinar, we will discuss several key concepts to maintain safety during the interview, build trust and strengthen relationships with involved staff while obtaining essential information for the investigation.
- Understanding your role in creating a Just Culture
- Describe the influence of adrenaline during an intiial interview with individuals involved in an unanticipated event
- Identify three steps to enhance communication during an event investigation
WHO SHOULD WATCH
Your entire healthcare team will benefit from this session so please be sure to tune in.
For Just Culture inquiries, please contact Laurel Grisbach at (818) 545-3342 or firstname.lastname@example.org.